Respecting Your Privacy

Recruitment Professionals Respects Your Privacy

Recruitment Professionals is bound by the National Privacy Principles (NPPs) contained within the Privacy Act 1988.

Collecting Personal Information

We only collect personal information that is necessary to deliver our services, which include recruiting, consulting, scheduling, and interviewing. This may also include administration, invoicing, and networking.

Recruitment Professionals collects personal information about candidates and clients when our services are requested, which may include a candidate’s first and last name, street address, phone number, email address, and other information related to recruitment or consulting services. It also includes personal information provided in resumes, such as references, education, employment qualifications, memberships, and competencies. We collect personal details via phone, letters, and electronic means, including cloud-based platforms used for applicant tracking, meeting scheduling, and interviewing. Information may also be collected from other parties, such as when conducting reference checks or assessments.

We also gather information from interactions through social media platforms and leverage AI tools for automation and optimizing candidate searches, scheduling, and communications.

Using and Disclosing Personal Information

Recruitment Professionals recognizes the trust individuals place in us when providing personal information. We will not sell, transfer, assign, or rent personal information. In order to deliver a requested service, Recruitment Professionals may share personal information with potential employers or clients from time to time.

We also use cloud-based platforms to manage our applicant tracking systems, automate interview scheduling, and assist with candidate interviews. Additionally, social media platforms and AI tools may be utilized for process automation, such as identifying candidate availability, managing schedules, and communication.

Recruitment Professionals takes reasonable steps to ensure that the terms of service with our providers acknowledge our obligations under the Privacy Act to protect personal information. We require them to maintain the same high standards of data protection. We will not otherwise disclose your personal information without your explicit consent, unless required by law.

Cookies and Similar Technologies

Recruitment Professionals may use cookies and similar technologies to improve user experience on our website and digital platforms. Cookies are small text files that store information about your visit and may track website usage, preferences, and activity. These cookies help us provide personalized content, remember login details, and analyze how our platforms are used.

We also use similar technologies such as web beacons and pixel tags in connection with email communications and advertisements to measure engagement and the success of marketing campaigns. These technologies may be used in conjunction with cloud-based and AI tools to better tailor our services to your needs.

You can manage cookie preferences through your browser settings, including deleting cookies or preventing them from being stored. However, disabling cookies may impact your ability to fully use our services.

Keeping Information Accurate, Complete, and Up to Date

Recruitment Professionals takes reasonable steps to ensure that the information is accurate, complete, and up-to-date when it is collected, used, or disclosed.

Data Security

Recruitment Professionals will endeavor to take all reasonable steps to keep personal information secure. Electronic information is stored on secure servers protected by controlled facilities, including cloud-based platforms used for applicant tracking and scheduling. Physical documents are securely stored and disposed of when no longer required. Procedures are in place, such as the “need to know” principle, limiting access to personal information only to those individuals who require it for their duties.

We also employ advanced technologies, including AI tools, to automate and enhance security protocols. However, Recruitment Professionals cannot be held responsible for events arising from unauthorized access to your personal information.

Access and Correction

Personal information collected is available for access and correction upon request. Recruitment Professionals takes reasonable steps to correct inaccurate, incomplete, or out-of-date information.

Access may be denied if it impacts the privacy of others or in cases where access to employee records is not permitted.

What if There is a Problem or You Want to Update Your Information?

If you have any concerns about how your personal information is being handled or would like to update or correct any information, please contact us directly. Recruitment Professionals is committed to promptly addressing any issues regarding your privacy or inaccuracies in the information we hold. You can reach out via phone, email, or in person, and we will work with you to resolve any concerns as quickly as possible.

We may require verification of your identity before processing your request to ensure the security of your personal data.

Anonymity

Where lawful and practical, individuals have the option of not identifying themselves when transacting with Recruitment Professionals.

Trans-border Data Flow

Recruitment Professionals may transfer personal information outside Australia if the recipient is bound by laws, schemes, or contracts that effectively uphold fair handling principles substantially similar to the National Privacy Principles. This may include cloud-based services located overseas for applicant tracking, interviewing, and scheduling.

This Policy May Change

Recruitment Professionals reserves the right to update or change this privacy policy at any time to reflect changes in our practices or legal requirements. When updates are made, we will revise the date at the bottom of the policy to indicate when the last changes were made. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

Recruitment Professionals Commitment

Recruitment Professionals ensures that your information is stored securely and only disclosed to agreed parties. Should you have any questions regarding our privacy policy or the treatment of your data, please don’t hesitate to contact us.